We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

If you purchase a travel package, you may not request tickets in the ticket request period. Purchasing a travel package and requesting tickets could result in rejection of your requests.

Yes, to check in at the hotel, you need to be 21 or older. If you’re under 21, don’t worry! You can still stay in the room and enjoy the show, just keep in mind that the main person purchasing the travel package has to be 21 or older for the hotel check-in. Valid photo identification is required.

More information and further instructions including 100x check-in location and schedule will be emailed to the purchaser, at the email address used for purchase, 5-7 days before the event.

All merchandise will be distributed at the 100x check-in on the same day of your hotel check-in and must be picked up then! Please note we cannot ship merchandise before or after the event.

All 100x travel packages are non-refundable. Please refer to our Purchase Policy for complete details. That being said, we’d like to do our best to make your experience better, so if you reach out to us, and we have a waiting list, we may be able to take the package back. We cannot refund the ticketing fees if we are able to issue a refund on the package price.

No. Please see our Purchase Policy for more details.

For additional inquiries, you can reach us by clicking here or by emailing us at [email protected]. We would be happy to assist you!

All Phish at Sphere travel packages must be purchased online. After you click “purchase” next to your desired package, you will be directed to our ticketing partner to make and finalize your order.

The price listed on our website is the price per person including taxes and ticketing fees. Please note the resort fee is not included in the price of the package (see resort fees FAQ below).

No, the room type selected will be the same for each room associated with your package. I.e. if you have selected an eight person package with a King bed type, all four rooms in your package will have one King bed.

Yes, there is a payment plan for these travel packages! An initial 60% will be charged upon purchasing the package, and a final 40% payment will automatically be charged to the form of payment on file on January 16, 2026. All ticketing taxes and fees are included in your purchase and are part of your payment plan. Those fees were included in your initial payment of 60%, with your remaining balance of 40% being charged on January 16, 2026.

Please note that a resort fee of $55 per room, per night, plus tax (13.38% on the resort fee) will be due upon check-in at the hotel.

Yes. Depending on the travel package you select and purchase, your package will include either two, four, six, or eight show tickets for your chosen Phish weekend at Sphere.

If you purchase a package for Weekend 1, your package includes tickets to all three Phish shows on April 16th, 17th & 18th.

If you purchase a package for Weekend 2, your package includes tickets to all three Phish shows on April 23rd, 24th & 25th.

If you purchase a package for Weekend 3, your package includes tickets to all three Phish shows on April 30th, May 1st & 2nd.

Your seats will either be GA Floor standing or Reserved Seats in the 100, 200, 300 or 400 sections depending on the travel package you select.

GA Floor tickets are standing room only tickets on the floor of the venue near the stage.

Reserved seats will be in carefully selected locations across each of the seating levels of Sphere.

Yes! You will have the same ticket type and seat locations for reserved tickets for each show night included within your travel package.

Yes! You have tickets for each show night included in your travel package.

We have entered the digital age, and we’re going to make things easier for you. All tickets for Phish at Sphere will be digital. You will receive your digital tickets into your Ticketmaster account a few weeks before the event. You will need to use the same email address used to purchase your travel package to receive your tickets in your Ticketmaster account. If you need additional ticketing assistance, please email [email protected].

Check out Sphere FAQs for venue-specific questions or inquiries: https://www.thespherevegas.com/faqs. All venue policies and information about arrival details, bag policy, prohibited items, rideshare drop-off and parking, wifi and cashless venue details can be found at this link.

Availability and type of accessible seating tickets will vary based on Sphere availability. If you would like to inquire about accessible seating as part of the travel package, please email us at [email protected] immediately after purchase. We will go over all available options. Be sure to include the purchaser’s name, travel package type, order number, and specific accessibility request in your email.

Be sure to check out the hotel FAQs for specific hotel questions or inquiries. All hotel policies and information about checking in and out, parking, incidentals, cashless details and more can be found on the hotel website. See hotel FAQ links below.

The Palazzo at The Venetian Resort

The Venetian Resort Las Vegas

No, the resort fees are not included in your package price. Resort fees are collected by each hotel directly upon hotel check-in. The resort fee at each hotel is $55 per night per room. See the links below to understand what amenities the resort fee covers:

The Palazzo at The Venetian Resort: Resort fees here.

The Venetian Resort Las Vegas: Resort fees here.

Please note: 100x is not accountable for resort fees, and any pricing adjustments are entirely determined by the hotel.

Yes, each hotel has its own nightly incidental hold that is authorized on the credit card provided at hotel check-in. Please refer to the hotel websites for additional information surrounding this hold and when it will be released back to your form of payment.

The Palazzo at The Venetian Resort – $150.00 / nightly

The Venetian Resort Las Vegas – $150.00 / nightly

Please note: 100x is not accountable for incidental holds, and any pricing adjustments are entirely determined by the hotel.

There is no guarantee that you will be able to check in earlier than the hotel’s standard check-in time. If you need to arrive at the hotel early, we will work with each hotel to make sure that your bags can be stored and easily accessible until your check-in time. 100x abides by the hotel’s standard policy:

● The Palazzo at The Venetian Resort: Check-In: Begins at 3:00 PM, Check-Out: 11:00 AM
● The Venetian Resort Las Vegas: Check-In: Begins at 3:00 PM, Check-Out: 11:00 AM

100x travel packages do not include parking or cover parking expenses. To find details and rates for parking, please visit the individual websites of the hotels. You can refer to the summary below, but please note that 100x is not accountable for parking fees, and any pricing adjustments are entirely determined by the hotel. 

The Palazzo at The Venetian Resort
Self-parking for registered hotel guests is $18.00 per day; pricing for non-registered hotel guests varies. Valet parking is $40.00 per day. During special events, self-parking is available for $30.00 per day, subject to change. 

The Venetian Resort Las Vegas
Self-parking for registered hotel guests is $18.00 per day; pricing for non-registered hotel guests varies. Valet parking is $40.00 per day. During special events, self-parking is available for $30.00 per day, subject to change. 

We chose these hotels not just because they are comfortable and provide a high-quality guest experience, but also because of their close proximity to the venue.

● The Palazzo at The Venetian Resort: Less than 1.0 mile. Sphere can be accessed via the pedestrian bridge connected to The Venetian Resort.
● The Venetian Resort Las Vegas: Less than 1.0 mile. Sphere can be accessed via the pedestrian bridge connected to The Venetian Resort.

If you would like to stay longer than your travel package dates, you will need to book your additional nights as a separate reservation through the hotel directly. Please make sure you select the same room type purchased with your travel package. Once you have booked additional nights, you can email us at [email protected] to request to connect the reservations. We will do our best to work with the hotel to accommodate! All requests must be submitted to 100x by Monday, March 16th, 2026.

In order to update your credit card information attached to your travel package payment method, you can reach out to Ticketstoday at [email protected], and they can assist you!

Any travel package transfer request must be submitted to 100x by Monday, March 16th, 2026. If you are wishing to gift your package to someone else, you will need to reach out to us using the email address you used to purchase your travel package to update the will call name. Please email us at [email protected] and confirm your event, email used for purchase, order number, and package type along with the new ticket holder’s name, email address (associated with their Ticketmaster account) and phone number for our team to update the reservation. Once you have notified us before March 16th, 2026, the new package holder will be able to check in to their hotel room, pick up their merchandise at 100x check-in, and claim their concert tickets associated with their travel package!

Please note: travel package transfers include the entire package (hotel stay, merchandise gifts, and show tickets) and cannot be separated. Tickets are 3-day event passes; therefore, they cannot be split by day.